thē Call Center Corporation

thē Call Center Corporation is a different kind of call center solutions company.  thē Call Center Corporation was created to fill the gap between call center software providers and customer needs in the call center market. We offer a portfolio of only the highest rated call center software products, hosted VoIP and premise, to help you improve efficiency, effectiveness and return on investment.  We are constantly adding to our portfolio so that we can provide the best dialer and call center products in the market, to help you to leverage technology to improve your contact center.     Call us at 877.499.7012 or complete the contact form (on the right) to find out why we're different!     We will advise you on which top-rated call center products are the best fit for your business needs.  Other call center software providers will push the products that they developed in-house – as distributors, we will not promote one product over another.

• We offer a choice of only the highest rated call center software available, and are genuinely interested in only selling to you what works for you.
• We want to identify your needs, consult you on hosted VoIP vs. premise solutions and product fit, and help you to make good choices.

Products

Our products include hosted VoIP call center software-as-a-service in the cloud and premise-based enterprise software, state-of-the-art predictive dialing, customer relationship management (CRM) contact management software, interactive voice response (IVR), automated attendant, mass broadcast or unattended dialer message delivery, unified messaging, ACD auto dialer, voicemail, scripting, voice recording, reporting, SMS text messaging, chat, CTI integration and screen pop, VoIP and IP software for at home agent or remote agent workstations.  thē Call Center Corporation is constantly adding to its portfolio of Business Process Outsourcing (BPO) dialer and other call center products and services.  Interested clients can apply to be considered by thē Corporation.

Services

We are a team of call center experts.  With a history of success in the dialer and call center software industry worldwide, Steve Bederman, former CEO of Vocalcom North America and TouchStar, now CEO of thē Call Center Corporation, and his team have managed five different telephony providers combined.

• We provide a wealth of experience managing dialer and related companies.
• In addition, we maintain a pool of specialists in technology, software and IP at our disposal.
• We offer a series of expert webinars sharing advice on pertinent topics in the call center industry.

We are customer centric. We aim to provide the best in client service.  We are interested in what you want and need in hosted VoIP and premise call center software and services. Take our call center survey.

• What do you think are the best call center software products in the industry? Which products should we consider representing? What technology integrations do you want and need? Let us know.
• In addition to emailing you the results in fourth quarter 2012, we’ll send you a special present if you also become a customer of thē Call Center Corporation — Steve Bederman will send you a signed set of his Mitch Jacobs book trilogy of corporate thrillers!
• We will also let you know our response to the needs that you outline in the survey.

We want to help you to make good decisions on your call center technology.  Call us at 877.499.7012 or complete the contact form.