blog and is developing a book entitled “From the Outside In: Breaking Into the American Markets.” Steve is also the author of three corporate thriller novels and a professional musician.
About Our Team
thē Call Center Corporation’s executive team offers extensive experience in senior sales and operating positions in hosted VoIP and enterprise call center software, customer relationship management (CRM) and technology both in the US and Internationally. In addition, thē Call Center Corporation has a roster of numerous experts and consultants in the contact center industry at its disposal.
Sheri Springer, Senior VP of Sales, has managed Fortune 500 company portfolios of over $3 million during her extensive sales career. Sheri was Director of North American Sales for MACH Americas, Senior Account Executive for TouchStar Software and several other software and technology firms, and held positions at Sentinel Development and Vocalcom. Her strong knowledge, experience and academic background, including a BS in Management Information Systems from the University of South Florida and an MBA from the University of Tampa, have given her the highly successful track record she holds today. Sheri’s consultative selling approach coupled with her technical background as Systems Analyst at Verizon Data Services (formerly GTE) and Florida Legislative Data Services, have contributed to her success.
Over the past decade Chief Operating Officer Fred Stacey has held numerous senior operating positions in software and technology both in the US and Internationally. He was Director of Europe, Middle East and Asia-pacific for TouchStar Inc. In addition, he held positions as Senior Vice President of Global Sales at Sentinel Development Solutions and at Castel. Fred also has a significant background in building and managing training groups and was responsible for the creation and build out of corporate university training programs. Before getting into technology, Fred had managed and turned-around several ailing outbound call centers. He has spoken at national events on motivation and leadership and his book “Cut out the Garbage” focuses on call center sales management.