The Call Center Corp Recent Install: Call Center Implemented a cloud based IVR system for their client you can see here for more info. By implementing the new call center ivr system, agents could quickly take calls and answer questions from small business clients.

thē Call Center Corporation and Coginov are Excited to Announce the Introduction of AnswerClick Mobile

Now available as a mobile application, AnswerClick Mobile can still offer the simplicity of a knowledgebase with the power of a semantics database and inference engine. Additionally, this new app allows clients and end users to ask questions in natural language format to a virtual call center agent to receive pre-determined, guided answers from the knowledgebase.

AnswerClick is a multi-channel call center tool based on semantics and is designed to drive customer engagement for call centers and this mobile version of the product is a downloadable application that answers questions, routes requests, and provides better business intelligence, customer service, and first response management. Working from the same database as AnswerClick, this mobile application will drive customer service and create additional ease of use.

For additional information on AnswerClick Mobile,

call 1-877-499-7012 or fill out the form to your right